Need yor Help....

 

Dear Sir,

we need your help, we are some of traders, we bouhgt an expert called leo trader pro but most of us can't make it run with metatrader ..and their support faild to solve their problem, So I think if you can give us an advice to solve the problem we will appreciate your effort..the problem occured when we put the expert with too charts EURUSD & GBPUSD or on one of them too the metatrader was crashed and we got this error massage:-

_____________________________________

There has been a critical error
Time : 2010.12.26 18:02
Program : Client Terminal
Version : 4.00 (build: 229, 16 Nov 2010)
OS : Windows XP Professional 5.1 Service Pack 3 (Build 2600)
Processors : 2 x X86 (level 6)
Memory : 2086880/1282700 kb
Exception : C0000005
Address : 03823566
Access Type : read
Access Addr : 0408367C

Registers : EAX=7C911ECD CS=7c97e310 EIP=00030000 EFLGS=0013FAE4
: EBX=002643B4 SS=2643b4 ESP=00264280 EBP=00264454
: ECX=00030000 DS=7c911ecd ESI=00000B82 FS=0018
: EDX=41AD7895 ES=13faa8 EDI=00261EA4 GS=1f1fb60

Stack Trace : 7C97E228 00264454 7C97E228 00264454
: 7C97E228 00264454 7C97E228 00264454
: 7C97E228 00264454 7C97E228 00264454
: 7C97E228 00264454 7C97E228 00264454

Modules :
1 : 00400000 0055C000 c:\program files\meta trader - forex place\terminal.exe
2 : 01570000 00013000 c:\windows\system32\btmmhook.dll
3 : 01870000 002C5000 c:\windows\system32\xpsp2res.dll
4 : 02CE0000 00030000 c:\program files\f-secure\fsps\program\fslsp.dll
5 : 02D20000 00017000 c:\program files\f-secure\scanner-interface\fsgkiapi.dll
6 : 034B0000 00009000 c:\windows\system32\normaliz.dll
7 : 03820000 00064000 c:\program files\meta trader - forex place\experts\libraries\leotraderpro.dll
8 : 10000000 00006000 c:\docume~1\osama\locals~1\temp\iadhide5.dll
9 : 3D930000 000E6000 c:\windows\system32\wininet.dll
10 : 3DFD0000 001E9000 c:\windows\system32\iertutil.dll
11 : 5AD70000 00038000 c:\windows\system32\uxtheme.dll
12 : 5B860000 00055000 c:\windows\system32\netapi32.dll
13 : 629C0000 00009000 c:\windows\system32\lpk.dll
14 : 662B0000 00058000 c:\windows\system32\hnetcfg.dll
15 : 68000000 00036000 c:\windows\system32\rsaenh.dll
16 : 71A50000 0003F000 c:\windows\system32\mswsock.dll
17 : 71A90000 00008000 c:\windows\system32\wshtcpip.dll
18 : 71AA0000 00008000 c:\windows\system32\ws2help.dll
19 : 71AB0000 00017000 c:\windows\system32\ws2_32.dll
20 : 71AD0000 00009000 c:\windows\system32\wsock32.dll
21 : 73DD0000 000F1000 c:\windows\system32\mfc42.dll
22 : 74720000 0004C000 c:\windows\system32\msctf.dll
23 : 74D90000 0006B000 c:\windows\system32\usp10.dll
24 : 751D0000 0001E000 c:\windows\system32\wshbth.dll
25 : 755C0000 0002E000 c:\windows\system32\msctfime.ime
26 : 76380000 00005000 c:\windows\system32\msimg32.dll
27 : 76390000 0001D000 c:\windows\system32\imm32.dll
28 : 763B0000 00049000 c:\windows\system32\comdlg32.dll
29 : 76790000 0000C000 c:\windows\system32\cryptdll.dll
30 : 769C0000 000B4000 c:\windows\system32\userenv.dll
31 : 76B40000 0002D000 c:\windows\system32\winmm.dll
32 : 76D60000 00019000 c:\windows\system32\iphlpapi.dll
33 : 76E80000 0000E000 c:\windows\system32\rtutils.dll
34 : 76E90000 00012000 c:\windows\system32\rasman.dll
35 : 76EB0000 0002F000 c:\windows\system32\tapi32.dll
36 : 76EE0000 0003C000 c:\windows\system32\rasapi32.dll
37 : 76F20000 00027000 c:\windows\system32\dnsapi.dll
38 : 76F60000 0002C000 c:\windows\system32\wldap32.dll
39 : 76FB0000 00008000 c:\windows\system32\winrnr.dll
40 : 76FC0000 00006000 c:\windows\system32\rasadhlp.dll
41 : 77120000 0008B000 c:\windows\system32\oleaut32.dll
42 : 773D0000 00103000 c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
43 : 774E0000 0013E000 c:\windows\system32\ole32.dll
44 : 77920000 000F3000 c:\windows\system32\setupapi.dll
45 : 77B40000 00022000 c:\windows\system32\apphelp.dll
46 : 77C00000 00008000 c:\windows\system32\version.dll
47 : 77C10000 00058000 c:\windows\system32\msvcrt.dll
48 : 77C70000 00025000 c:\windows\system32\msv1_0.dll
49 : 77DD0000 0009B000 c:\windows\system32\advapi32.dll
50 : 77E70000 00093000 c:\windows\system32\rpcrt4.dll
51 : 77F10000 00049000 c:\windows\system32\gdi32.dll
52 : 77F60000 00076000 c:\windows\system32\shlwapi.dll
53 : 77FE0000 00011000 c:\windows\system32\secur32.dll
54 : 78130000 00133000 c:\windows\system32\urlmon.dll
55 : 7C800000 000F6000 c:\windows\system32\kernel32.dll
56 : 7C900000 000B2000 c:\windows\system32\ntdll.dll
57 : 7C9C0000 00817000 c:\windows\system32\shell32.dll
58 : 7E410000 00091000 c:\windows\system32\user32.dll

Call stack :
----------------------------------------------------------------------------------------------------

Please try to help us and tell what i have to do me and my friends too..

My email address:- ossaossa247@gmail.com

Osama Hussein

Files:
desktop_1.rar  161 kb
 

try to copy the entire MT4 folder to a different location not under "WINDOWS" & not under "Program Files" directory
& run it from there

 

Hi jolqwer

Thanks for your reply and I'll make as your advice and I hope it works because you save a lot of trader with this solution..

Osama

 

_____________________________________

There has been a critical error
Time : 2010.12.26 18:02
Program : Client Terminal
Version : 4.00 (build: 229, 16 Nov 2010)
OS : Windows XP Professional 5.1 Service Pack 3 (Build 2600)
Processors : 2 x X86 (level 6)
Memory : 2086880/1282700 kb
Exception : C0000005
Address : 03823566
Access Type : read
Access Addr : 0408367C

Registers : EAX=7C911ECD CS=7c97e310 EIP=00030000 EFLGS=0013FAE4
: EBX=002643B4 SS=2643b4 ESP=00264280 EBP=00264454
: ECX=00030000 DS=7c911ecd ESI=00000B82 FS=0018
: EDX=41AD7895 ES=13faa8 EDI=00261EA4 GS=1f1fb60

Stack Trace : 7C97E228 00264454 7C97E228 00264454
: 7C97E228 00264454 7C97E228 00264454
: 7C97E228 00264454 7C97E228 00264454
: 7C97E228 00264454 7C97E228 00264454

Modules :
1 : 00400000 0055C000 c:\program files\meta trader - forex place\terminal.exe
2 : 01570000 00013000 c:\windows\system32\btmmhook.dll
3 : 01870000 002C5000 c:\windows\system32\xpsp2res.dll
4 : 02CE0000 00030000 c:\program files\f-secure\fsps\program\fslsp.dll
5 : 02D20000 00017000 c:\program files\f-secure\scanner-interface\fsgkiapi.dll
6 : 034B0000 00009000 c:\windows\system32\normaliz.dll
7 : 03820000 00064000 c:\program files\meta trader - forex place\experts\libraries\leotraderpro.dll
8 : 10000000 00006000 c:\docume~1\osama\locals~1\temp\iadhide5.dll
9 : 3D930000 000E6000 c:\windows\system32\wininet.dll
10 : 3DFD0000 001E9000 c:\windows\system32\iertutil.dll
11 : 5AD70000 00038000 c:\windows\system32\uxtheme.dll
...

The problem point indicated by color.

 

ossaossa:

we bouhgt an expert called leo trader pro but most of us can't make it run with metatrader ..and their support faild to solve their problem, So I think

If support is that bad, that they couldn't solve, how good is the EA? Send it back.

Not necessary to move the terminal out of Program Files under XP/32 bit (admin account). Is necessary for Vista/Win7/64.