Greg.F:...
You have to write to ServiceDesk
I do not know what all the signals mean and I do not know what I need to do so trades are successfully triggered on my account from the provider.
Hope you can help.
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I have just subscribed to try out Automatic Trading.
There seems to be a miss-match between me (subscriber) and the provider. I will set out what is being reported in my MT4 Journal. It starts of with:
-Signal - different specification to symbol 'whatever it is', signal provider has maximum volume 99999.00, subscriber has 2.0
-Signal - signal provider has balance 1646.90 USD, leverage 1:100
-Signal - subscriber has balance 1993.22 GBP, leverage 1:5
-Signal - percentage for volume conversion selected according to the ratio of balances and leaverages, new value 2%
-Signal - synchronization finished successfully
-Signal - ping to signal server 31 ms, to trade server 42 ms
-Signal - failed parce signal (and there it stays for over an hour now)
The above is pretty well constant since I subscribed to the provider about three days ago.
My provider has posted two signals today and two yesterday.
His signals are via a test account. Mine is alive.
I do not know what all the signals mean and I do not know what I need to do so trades are successfully triggered on my account from the provider.
Hope you can help.