Hi tina123,
Anyway, it's not clear to me that this is a systemic bug instead of a trading signal spyke bug.
Can you give more information about?
I think - it is for Service Desk, not for the forum.
Hi,
As I said, I posted already about that problem to Service Desk - but unsuccessfully: https://www.mql5.com/en/users/tina123/servicedesk/5339
They answered: This is the section for bug tracking of products by MetaQuotes Software Corp., which is implemented based on the TeamWox groupware system.
Create a request to report bugs found in MQL5 or MetaTrader 5 directly to developers or send your suggestions on product improvement.
Hi tina123,
Anyway, it's not clear to me that this is a systemic bug instead of a trading signal spyke bug.
Can you give more information about?
Hi figurelli,
I expirienced that bug on 3 accounts (with different brokers) copying the same signal: https://www.mql5.com/en/signals
AND ALSO
on more accounts copying other signals.
- www.mql5.com
Hi figurelli,
I expirienced that bug on 3 accounts (with different brokers) copying the same signal: https://www.mql5.com/en/signals
AND ALSO
on more accounts copying other signals.
I see, so maybe you can post your problem at this thread https://www.mql5.com/en/forum/8941
- www.mql5.com
Hi,
As I said, I posted already about that problem to Service Desk - but unsuccessfully: https://www.mql5.com/en/users/tina123/servicedesk/5339
They answered: This is the section for bug tracking of products by MetaQuotes Software Corp., which is implemented based on the TeamWox groupware system.
Create a request to report bugs found in MQL5 or MetaTrader 5 directly to developers or send your suggestions on product improvement.
- This isn't a response, this is the message to explain what to do in Service Desk.
- I have also remove your reference to the signal you use, it's not necessary to publish that in the forum.
I see, so maybe you can post your problem at this thread https://www.mql5.com/en/forum/8941
- It does no good to create a duplicate post in another topic.
- There is nothing we can do for you here, you have to wait for a reply from ServiceDesk.
- More, logs you provided does not match the signal that you specified.
- This isn't a response, this is the message to explain what to do in Service Desk.
- I have also remove your reference to the signal you use, it's not necessary to publish that in the forum.
- It does no good to create a duplicate post in another topic.
- There is nothing we can do for you here, you have to wait for a reply from ServiceDesk.
- More, logs you provided does not match the signal that you specified.
In my opinion just wait for a reply does no good, since we have here a big customer problem.
Anyway, these are the rules.
In my opinion just wait for a reply does no good, since we have here a big customer problem.
Anyway, these are the rules.
What are you proposing then ?
- www.mql5.com
As I said, my suggestion is tina123 post this problem at "Signal : Ask & Say Anything & Everything About MQL5 Trading Signal" thread to get any help there. (https://www.mql5.com/en/forum/8941).
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Hi,
I found a big bug at Signals !!! Entire Signal service is very dangerous to use.
A lot of totally wrong trades are opened additional on client's accounts. In the moment when signal provider already close a position, the same position is added AGAIN (at current price, with old SL and TP).
I attached a sample where this happened 4 times in 1 week, at only 12 trades!
Tina
PS: I posted already about that problem - but unsuccessfully: https://www.mql5.com/en/users/tina123/servicedesk/5339