bought an EA and a indicator yesterday but i cant see the purchases - page 3

 
Franco Cappello:

I just tried erasing the login details in /tools/options/community in all my mt4 in my windows computer and then i click on "OK". By doing that, now i see both the indicator and EA in the Market/downloads section (notice before with my login details it was Market/purchases) so just by deleting the login details now i see the 2 things i bought in two of my mt4's the other one wont show the two purchases even if i delete my login details. I just see one, first mt4 of the screenshot. http://i.imgur.com/2pn9wgk.png

 

buy Another license? the EA i bought have 5 activations and the other indicator 10 activations? why would i need to buy another license? 

I had the same problem. I solved it by.  erasing the login details in /tools/options/community  and then go to company chart and login to my MQL5 accunt and then install it agin.