VPS hosting (New York) problem

[En Chi Yang]

My VPS hosting (New York) ordered by MQL5 has been shut down.

Are there any one have the same problem ? 

Seems that no some is under fixing it!!!

[Michael Len Corbett]

En Chi Yang:

My VPS hosting (New York) ordered by MQL5 has been shut down.

Are there any one have the same problem ? 

Seems that no some is under fixing it!!!

I'm having the same problem, VPS not working...can't stop it/sync...error message says can't connect.

[Sergey Golubev]

You mean: MQL5 VPS?
Write to service desk

[Michael Len Corbett]

Sergey Golubev:

You mean: MQL5 VPS?
Write to service desk

yes, MQ- fails to migrate.

[Cuong Truong]

Sergey Golubev:

You mean: MQL5 VPS?
Write to service desk

I already sent ticket to service desk yesterday. Still waiting. . .

I also tried to stop the server, it won't let me do it. 

 

 

[Lorenzo Erba]

i have the same problem

[ZHE WEI]

Met the error too, when to fix it?

[ispaul]

I.m using EA, New trade not initiating, need to Synchronize all every time to start new trade. Any fix please?

[Natasha Diedericks]

Is anyone looking at this ? New York 01 is unreachable.

[Sergey Golubev]

Natasha Diedericks:
Is anyone looking at this ? New York 01 is unreachable.

1. First of all - check Community tab in Metatrader (it should be filled with your forum login/pass, for example - this is my Community tab:

2. After that - check the subscription procedure once again (just in case you missed something there) - 

How to subscribe to VPS
https://www.mql5.com/en/forum/187872#comment_4851530

3. And check your profile - this MQL5 VPS should be on your profile.

Check Virtual Platform Logs 

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if it does not help so wait for the Monday (because the market is closed during the weekend), and check everything (especially VPS logs) once again on Monday.

If it does not work on Monday - make a post on this thread with VPS log file uploaded to the post as txt file (for the service desk).