I have 2 subscribers but it only shows that I have 1 ?

 

Hi all

I have 2 subscribers but only see 1 in my signals account.

Is there a way that I can check which one of my subscribers is missing?

Can I see their names or not?

Thanks Clinton 

 

You only see the subscribers that have currently enabled their subscription and they are copying your trades.

The fact that someone bought a signal subscription doesn't mean that he/she is currently using it.

No, you can't see who is subscribed to your signal.

 
Eleni Anna Branou #:

You only see the subscribers that have currently enabled their subscription and they are copying your trades.

The fact that someone bought a signal subscription doesn't mean that he/she is currently using it.

No, you can't see who is subscribed to your signal.

Eleni

Cool thanks for that info.

Cheers Clinton 

 

Eleni

A have 3 new copiers just started at the same time.

I did a test buy trade with GBPJPY 0.01 volume, then another buy trade of 0.01 volume, then sold the 0.02 volume.

Two copiers synced the 0.02 trade and made some profit.

One copier only got 0.01 volume and lost about $6

Do you have any idea what went wrong, see attached.

Thanks Clinton

Files:
Trade.jpeg  383 kb
History.jpeg  422 kb
 
Clinton Lance Peterssen #:

Eleni

A have 3 new copiers just started at the same time.

I did a test buy trade with GBPJPY 0.01 volume, then another buy trade of 0.01 volume, then sold the 0.02 volume.

Two copiers synced the 0.02 trade and made some profit.

One copier only got 0.01 volume and lost about $6

Do you have any idea what went wrong, see attached.

Thanks Clinton

Probably the subscriber with the loss copied at a later stage or has different trading conditions, larger spread etc.

If I don't see the trades side by side to compare them, I couldn't know.

 
Eleni Anna Branou #:

Probably the subscriber with the loss copied at a later stage or has different trading conditions, larger spread etc.

If I don't see the trades side by side to compare them, I couldn't know.

Eleni

Ok attached is my history and the copier's history that lost the trade.

Hope that helps?


Thanks Clinton 

Files:
History.jpeg  422 kb
History.png  1475 kb
 

And attached here are the trade settings that all 3 copiers are using, as far as I know they are correct as it shows in the manual.

Thanks Clinton 

Files:
 
Clinton Lance Peterssen #:

Eleni

Ok attached is my history and the copier's history that lost the trade.

Hope that helps?


Thanks Clinton 

I see that you are using a netting account, are the subscribers use a netting account too?

Seeing only your trades doesn't help much, we need to compare them to the subscribers trades.

 

Eleni

Here are 2 more attachments from the phone app.

On my white screen app it shows buy 0.01, then another buy 0.01, then sell 0.02

But on the copiers black screen app it shows buy 0.01, then another buy 0.01, then sell 0.01, then another sell 0.01

Why is this? It does not seem like the syncing is working?

Thanks Clinton

Files:
Deals.jpeg  76 kb
Deals.jpeg  92 kb
 

And I made double the profit than the copier.

Don't understand ?

Thanks Clinton

 
Clinton Lance Peterssen #:

Eleni

Here are 2 more attachments from the phone app.

On my white screen app it shows buy 0.01, then another buy 0.01, then sell 0.02

But on the copiers black screen app it shows buy 0.01, then another buy 0.01, then sell 0.01, then another sell 0.01

Why is this? It does not seem like the syncing is working?

Thanks Clinton

The subscribers use a hedging account.