How can I fix my FTP error for AutoSync with my Edgewonk?
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Dear traders,
Since last week the FTP connection between MT5 and my Edgewonk keeps failing. Although my logins all seem correct, although I don't have an active firewall and/or VPN. Edgewonk helpdesk tells me they don't see/register any login activity from my MT5 server whatsoever.
Although I work on a Macbook Air, it doesn't seem to have anything to do with my Mac. I tested MT5 on my other windows laptop. It also fails to connect on that laptop.
I'm new to metatrader. Is there a helpdesk or service desk that I can contact, that can monitor and my server / settings?
Many thanks! Kind regards, Bas