'No enough money' error - page 2

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@Fernando and @Miguel thanks for shading some light into this issue but there's one detail I should add.

First, I couldn't close any of the orders on the faithful day and following day decided to set up some stop loss prior to volatile news and I got an error 'Illiquidity'. News came in and this time round, I could manually close one of the order despite the high market volatility.


Allow me to post the log file.

16:32:04.554 Trades: '6****30': failed market SELL 0.5 XAUUSD [No money] (no money)

16:32:06.434 Trades: '6****30': failed market BUY 0.5 XAUUSD [Invalid request]

Following day trying Stop Loss (7mins before news) :

21:54:40.777 Trades: '64394230': failed modify #62584483 SELL 0.5 XAUUSD sl: 0.000, tp: 0.000 -> sl: 1984.237, tp: 0.000 [Request error] (illiquidity)

21:55:28.789 Trades: '64394230': failed modify #62594121 BUY 0.5 XAUUSD sl: 0.000, tp: 0.000 -> sl: 1978.352, tp: 0.000 [Request error] (illiquidity)


I opened hedge trading to protect my equity since there was market manipulation (when market violently goes against the fundamentals) 

 
Sheikh Kelvin #:

@Fernando and @Miguel thanks for shading some light into this issue but there's one detail I should add.

First, I couldn't close any of the orders on the faithful day and following day decided to set up some stop loss prior to volatile news and I got an error 'Illiquidity'. News came in and this time round, I could manually close one of the order despite the high market volatility.


Allow me to post the log file.

16:32:04.554 Trades: '6****30': failed market SELL 0.5 XAUUSD [No money] (no money)

16:32:06.434 Trades: '6****30': failed market BUY 0.5 XAUUSD [Invalid request]

Following day trying Stop Loss (7mins before news) :

21:54:40.777 Trades: '64394230': failed modify #62584483 SELL 0.5 XAUUSD sl: 0.000, tp: 0.000 -> sl: 1984.237, tp: 0.000 [Request error] (illiquidity)

21:55:28.789 Trades: '64394230': failed modify #62594121 BUY 0.5 XAUUSD sl: 0.000, tp: 0.000 -> sl: 1978.352, tp: 0.000 [Request error] (illiquidity)


I opened hedge trading to protect my equity since there was market manipulation (when market violently goes against the fundamentals) 

Illiquidity? Your broker is a dealing desk and you are trading directly with the broker, and they don't have the liquidity to satisfy your request (or are using the "liquidity error" to prevent you from trading against their interests).

Please change broker.

 

@Miguel doesn't mt5 developers protect innocent traders against such shoddy brokers??

At some point while making a follow up, they told me it could be an error with the trading platform.


If they are bad news, why are they still operating with you? Also, kindly edit my recent comments and hide the account number in the log file, thanks 

 
Sheikh Kelvin #:

@Miguel doesn't mt5 developers protect innocent traders against such shoddy brokers??

At some point while making a follow up, they told me it could be an error with the trading platform.

If they are bad news, why are they still operating with you? Also, kindly edit my recent comments and hide the account number in the log file, thanks 

MetaQuotes is a software development company and does not enter into assessments of what brokers do with their clients.

It is up to the client to make sure where he puts his money. And with this I am not blaming you for anything, just explaining how things work.

Please read the following post carefully. It is very didactic and should be the real start for everyone before opening a real account.

Forum on trading, automated trading systems and testing trading strategies

Broker selection

Carl Schreiber, 2023.05.02 16:42

MetaQuotes (MQ) is NOT a broker nor does it provide any financial, investment, brokerage, trading or data feed services, nor is it involved in any commission payments in connection with any trading operations.
Any money that you transferred to your account with MQ should be meant for paying market products, signals, and or the MQ-VPS.

Only earned money can be withdrawn easily otherwise you have to contact the Service Desk.

Any kind of discussion and/or recommendation about broker and their services are strictly forbidden in the MetaQuotes forums.
Please accept and respect this. This means that you have to take into account the following considerations and search for the information to find the broker that suits you best personally!


Basics:

  • How/Where is the broker regulated?
  • Consider how your broker should work: Market Maker, ECN, or STP?
  • How is your capital managed?
  • What happens if the account balance would turn negative (margin call or just closing all positions)?
  • Is there any information about protection of client's funds in case the broker goes bankrupt?
  • Is there information about dispute resolution in case of complaints?
  • How fast is your access to the broker’s server (ping)?
  • Which kind of accounts are offered with which capital requirements and costs?
  • Which symbols are offered for which accounts?
  • If you want to trade Signals, are the symbols offered the same as those of the Signals?
  • Is scalping accepted if that is your trading strategy?
  • What form of authentication is offered for the account login?
  • Which trading platforms are offered?
  • Clients of which countries are accepted or not accepted.
  • What payment methods are offered for transferring and withdrawing that are convenient and work for you?
  • How quickly is a payment usually completed (credited to the account)?
  • Ask for broker reviews on the Internet.


Preferences:

  • How does the customer service support you?
  • What further training offers / training materials are available?
  • Are there demo accounts?
  • Are there additional offers such as VPS (at what price)?
  • Could there be any problems with your tax authority if you trade through a particular broker from another country?


If you nevertheless believe that you have been treated unjustly and adversely by your broker, you can try the following:

  • Contact your broker's support with your well-documented complaint and explain why this should not have happened.
  • Contact the broker's stated dispute resolution and state your case (well documented).
  • Contact, well documented, the regulatory authority indicated by the broker.
  • Try to file a complaint with the police at the broker's location,
  • Try to file a complaint with the police at your place of residence,
  • Hire a lawyer.

 
Miguel Angel Vico Alba #:

MetaQuotes is a software development company and does not enter into assessments of what brokers do with their clients.

It is up to the client to make sure where he puts his money. And with this I am not blaming you for anything, just explaining how things work.

Please read the following post carefully. It is very didactic and should be the real start for everyone before opening a real account.


Roger that Miguel. 

Thanks, it was an expensive life lesson and while I shop for another broker I will put all that into consideration. 

Meanwhile, I will also continue battling with the current broker regarding this case. 

Thanks again 

 
Sheikh Kelvin #:

Roger that Miguel. 

Thanks, it was an expensive life lesson and while I shop for another broker I will put all that into consideration. 

Meanwhile, I will also continue battling with the current broker regarding this case. 

Thanks again 

No problem. We are here for whatever you need.

I wish you luck and lots of encouragement! 🙏

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