Who can I contact in regards to purchasing a product, the money has been taken from my account but I do not have access to the purchase?
- www.mql5.com
Thankyou, I have logged a enquiry
Who can I contact in regards to purchasing a product, the money has been taken from my account but I do not have access to the purchase?
If money was taken from your account but you do not have access to your purchase?
It may be for two reason:
- the money did not come to the Market ... yes, the money was taken but it did not come to the Market (means: you paid by Visa/master card or by paypal and the buying/purchasing process did not yet finished); you need to wait;
- or you do not want how to install the product from your Metatrader.
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..and if you haven't activated your purchase (non-rent purchases) within 7 days so you can cancel it and the money will come to your MQL5 forum account/profile (which can be used for the next purchasing and so on).
Hi, Who can I contact to solve my issue to get my money back?
Hi, Who can I contact to solve my issue to get my money back?
Didn't you check what was the signal all about before you hit the subscription button?
Hi, Who can I contact to solve my issue to get my money back?
Subscription to what? Signal?
Means: you did not check the mapping when you subscribed?
This is about mapping:
Forum on trading, automated trading systems and testing trading strategies
Copying signal with different broker
Sergey Golubev, 2023.10.21 07:01
Read this part of FAQ -
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Also, make sure that your broker allows this symbol to trade for traders with Forex margin calculation in specification, more in details:
- post #7
- full explanation (thread): https://www.mql5.com/en/forum/442553
- explanation in details (incl lot size): https://www.mql5.com/en/forum/447444
Forum on trading, automated trading systems and testing trading strategies
Eleni Anna Branou, 2019.01.22 10:19
If you unsubscribe within 24 hours of your initial subscription, you will get an automatic full refund.
Forum on trading, automated trading systems and testing trading strategies
Can I refund a signal that i have'nt use yet
Eleni Anna Branou, 2017.03.27 10:43
If you cancel your subscription you will get a refund for the months, that haven't started yet.
Hi, Who can I contact to solve my issue to get my money back?
If you cancel your signal subscription within 24 hours, you will get an automatic refund to your MQL5 account.
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