MT5 on Mac computer not downloading my VPS purchase for EA

 

hello , 


I cannot seem to purchase a VPS plan for a EA I purchased through a link onto MQl5... I am operating a Mac and believe that's probably the complication as it does not seem to integrate well. I can't purchase VPS on web browser even tho I am logged in my account. I also cannot successfully purchase VPS on the MQL5 logged in to my MT5 app... it allows me to get to payment then will not complete the payment.. just keep time to process payment for hours.. when trying to use the PayPal option it will tell me my browser is outdated.. I have a M2 Mac , ha , it's new ... when I put in my card credentials it will continue to just try and load my payment which does not take place. nobody available but a robot advisor with non applicable information