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I've encountered a persistent issue with my demo account, which became inactive on August 27. Despite multiple calls to technical support, the problem remains unresolved.
Here's the crux: I can't create a new demo account because the text message code never arrives. Oddly enough, I do receive the code via email.
The AMP (Chicago) team has already replicated this error, yet it persists.
Anyone have any ideas about how to expedite the resolution?
probably a server that needs to be rebooted somewhere