I’m trying to restore push notifications for all of my MQIDs in my profile - General

Fernando Carreiro 2023.05.21 14:04 #11

Eric Emmrich #: Quick update: re-installed the MT5 app but still do not receive any push notifications anymore. As for the MT4 app, I do receive push notifications, but only for notifications sent from my MT5 desktop terminal. I also do not receive push notifications for private messages, product comments etc.

Are you sure that ...

You have notifications enabled and properly configured in the iOS Settings
That you have the MQIDs properly set in your profile here on this site?

Eric Emmrich 2023.05.21 15:36 #12

Fernando Carreiro #:

Are you sure that ...

You have notifications enabled and properly configured in the iOS Settings
That you have the MQIDs properly set in your profile here on this site?

Yes and yes. The notifications are received for both of my MQIDs (MT4 and MT5), but I don‘t receive push notifications about new messages anymore - in none of the both apps.

Fernando Carreiro 2023.05.21 15:49 #13

Eric Emmrich #: Yes and yes. The notifications are received for both of my MQIDs (MT4 and MT5), but I don‘t receive push notifications about new messages anymore - in none of the both apps.

This is my current setup ...

On MetTrader 4 desktop terminal application, I only have notifications sent to the MT4 mobile app.
On MetTrader 5 desktop terminal application, I only have notifications sent to the MT5 mobile app.
On this website's profile settings, I only have the notifications sent to the MQL5 Channels mobile app.

This helps me differentiate between the different services at a quick glance.

EA notification on smartphone Signal Provider to mobile iOS app notifications WITHOUT

Eric Emmrich 2023.05.22 09:02 #14

Fernando Carreiro #:

This is my current setup ...

On MetTrader 4 desktop terminal application, I only have notifications sent to the MT4 mobile app.
On MetTrader 5 desktop terminal application, I only have notifications sent to the MT5 mobile app.
On this website's profile settings, I only have the notifications sent to the MQL5 Channels mobile app.

This helps me differentiate between the different services at a quick glance.

I can try the MQL5 Channels app, but something is still not right then: notifications from my MT5 desktop terminal are received by the MT5 mobile app but without any push notification. Only the MT4 mobile app notifies me by push message.

IsTradeAllowed Push notifications iOS app notifications WITHOUT

Eric Emmrich 2023.06.14 11:46 #15

To follow up on this, I finally managed to restore the push notifications yesterday:

Followed the instructions here and deleted all MetaQuotes IDs from my profile: https://www.metatrader5.com/en/mobile-trading/iphone/help/settings_messages#notification_setup:~:text=Configuring%20Notifications%20from%20MQL5.community
Re-added my MetaQuotes IDs
Enabled all relevant notifications

Now push notifications work flawlessly again for my MT4 MetaQuotes IDs.

For my MT5 MetaQuotes IDs, notifications still do not work, despite having the same iOS notifications settings as MT4.
The same behavior can be observed after downloading both MetaTrader apps onto my iPad, so I still believe it must be an issue with the MT5 app and iOS 16.

Messages - MetaTrader 5 for iPhone - MetaTrader 5 iPhone/iPad Help

www.metatrader5.com

The MetaTrader 5 app for iPhone supports push notifications. Push notifications are short text messages that can be sent to your device from the...

Metatrader ID for MT5's my MetaQoutes ID missing Trouble with Metaquotes ID

Platon Mileev 2023.06.16 09:43 #16

Hi,

I have the same issue, no push notification on my iphone X, ios 16.5, MT5 build 3753. Everything started last week after I updated MT5 to new version, that was available in appstore.

Went through all the steps as discussed above, unfortunately nothing helped.

Push Notification Windows computer The new mt5 app MT4 IOS APP is

Eric Emmrich 2023.06.16 09:49 #17

Platon Mileev #:

Hi,

I have the same issue, no push notification on my iphone X, ios 16.5, MT5 build 3753. Everything started last week after I updated MT5 to new version, that was available in appstore.

Went through all the steps as discussed above, unfortunately nothing helped.

Same for me, MT5 app push notifications still don't work.

As stated in my previous message, for me the "solution" was to download the MT4 app and sign in with my MQL account there.
The MT4 app gives me the push notifications correctly. You could try that out, too. Maybe it helps.

Push Notification on Mt4 Push Notifications not working Disable mt4 login push

Platon Mileev 2023.06.16 10:00 #18

Eric Emmrich #:

Same for me, MT5 app push notifications still don't work.

As stated in my previous message, for me the "solution" was to download the MT4 app and sign in with my MQL account there.
The MT4 app gives me the push notifications correctly. You could try that out, too. Maybe it helps.

Dear Eric,

have you tried deleting MT5 app from iphone/ipad and reinstalling it?

Eric Emmrich 2023.06.16 10:01 #19

Platon Mileev #:

Dear Eric,

have you tried deleting MT5 app from iphone/ipad and reinstalling it?

Kind of: I installed both MT5 and MT4 apps on my iPad (where they were not installed before) and observed the same problem. Only the MT4 gives me push notifications correctly.

Platon Mileev 2023.06.16 10:22 #20

Eric Emmrich #:

Kind of: I installed both MT5 and MT4 apps on my iPad (where they were not installed before) and observed the same problem. Only the MT4 gives me push notifications correctly.

just installed mt4 on iphone. added second MQID in settings on computer. Push works correctly on MT4. MT5 - nothing.....

No push notifications on MT5 mobile app - page 2