product is purchased but still locked.

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I bought a trading bot, but the product is locked. first time on MQL5, assistance greatly appreciated.
 

You can follow the procedure about (just in case you missed something):

How to buy, install, test and use a MT4 Expert Advisor
How to buy, install, test and use a MT5 Expert Advisor

How to buy, install, test and use a MT4 Expert Advisor
How to buy, install, test and use a MT4 Expert Advisor
  • 2021.03.30
  • www.mql5.com
Here is a step by step guide for buying, installing, testing and using a Metatrader 4 Expert Advisor (Robot, Bot are whatever): 1...
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