Account verification rejected

 

i have submit my identity document and selfie

but its reject automatically after 10 minute without giving any reason and i cannot submit again.

i have contacted support but not receive any response

what is the reason and how to resolve?

Files:
veri.png  20 kb
 
Muhammad Nouman: i have submit my identity document and selfie but its reject automatically after 10 minute without giving any reason and i cannot submit again. i have contacted support but not receive any response what is the reason and how to resolve?
This is a normal user forum. We do not know the reason nor can we help you. Only the service desk can help you — Contacts and requests
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Send your messages and see the history of your requests to the mql5.com support team even if you are not registered on the website.
 
Muhammad Nouman:

Be patient. The answer may take up to 15 days.

 
Fernando Carreiro #:

i have contacted support but not receive any response

Read carefully. The user has already opened a ticket.