Financial operations are limited

[Marcel Mihalik]

Hi, I got this message last few days, I never seen before, I don't know whats happened, I have only one account, please help, support does not reply for my questions, I can't anything, all my purchuases ea,indicators now blocked, I can't use my purchuased software.

[Eleni Anna Branou]

Marcel Mihalik:
Hi, I got this message last few days, I never seen before, I don't know whats happened, I have only one account, please help, support does not reply for my questions, I can't anything, all my purchuases ea,indicators now blocked, I can't use my purchuased software.

When did you send them your message?

Only the Service Desk can remove this limitation, you need to contact them.

• Contacts and requests

[Marcel Mihalik]

few days ago I send questions about my block.

[Eleni Anna Branou]

Marcel Mihalik #:
few days ago I send questions about my block.

Few days are 2 but are 5 too, how many days?

Usually the Service Desk replies in financial limited issues in a couple of days.

Have you told them that you got this limitation and asked them to remove it?

[Marcel Mihalik]

I only write question why I got this limitation, 4 days ago

[Eleni Anna Branou]

Marcel Mihalik #:
I only write question why I got this limitation, 4 days ago

I suggest to send a new comment on the same ticket, asking to remove this limitation.

[Marcel Mihalik]

I will try, thanks.