Did I Get Hacked?

 
So I had a random account I do not recognize that has a server name in a different language I think it was Chinese. Now when I log into my broker I can't look at charts or change the timeframes
 
Ryan McKenrick: So I had a random account I do not recognize that has a server name in a different language I think it was Chinese. Now when I log into my broker I can't look at charts or change the timeframes

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Forum on trading, automated trading systems and testing trading strategies

Suspicious account

Dr Matthias Hammelsbeck, 2022.06.12 11:41

Hi,

after two weeks in holidays I restarted the MetaTrader trading software. But strange things happened:

  • all connections to the broker servers are lost
  • Instead I see a very suspect account which I cannot delete:



Any ideas what happened here?


Matthias


Forum on trading, automated trading systems and testing trading strategies

Suspicious account

Fernando Carreiro, 2022.06.12 13:44

You seem to have corrupted file data. Do you not keep regular backups which you can restore?

If not, you may need to delete the relevant file "<data folder>\Config\accounts.dat" and recreate it, or maybe even do a new clean install.

Forum on trading, automated trading systems and testing trading strategies

Suspicious account

Dr Matthias Hammelsbeck, 2022.06.12 14:20

That 's it!
I restored the file accounts.dat from the backup. It is ok now.
Thanks, Fernando.
 
Ryan McKenrick:
So I had a random account I do not recognize that has a server name in a different language I think it was Chinese. Now when I log into my broker I can't look at charts or change the timeframes

i wont mention the broker but chose the server close to you else delete an reinstall the platform