cannot load

 

I've been here for years and never a problem. but now I can not load any of the indicators I purchase here on mql5. They work on one MT4 on different computer but not on this one... I tried restarting the computer and the mt4 and still get this notice in experts tab as shown in this screenshot     https://www.screencast.com/t/vWDwjoqwTFK


cannot load 'C:\Users\jim\AppData\Roaming\MetaQuotes\myaccount#


No problem loading other indicators, EAs and scripts.  Only problem with the ones purchased here and found in "Market" section on that MT4. Is there perhaps a setting that is preventing the loading of these? 

2022-05-31_07-33-04
2022-05-31_07-33-04
  • www.screencast.com
Shared from Screencast.com
 

You can delete the product from this Metatrader 4 (I think there are the products already installed in this Metatrader), and install them once again.
And before - "refresh" the purchased tab on the following way:

Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

  1. Close all your MetaTrader terminals
  2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
  3. Delete all files starting from mql4.market.* and mql5.market.*
  4. Open MetaTrader terminal
  5. Try to install product again

 
Jt91100000:

I've been here for years and never a problem. but now I can not load any of the indicators I purchase here on mql5. They work on one MT4 on different computer but not on this one... I tried restarting the computer and the mt4 and still get this notice in experts tab as shown in this screenshot     https://www.screencast.com/t/vWDwjoqwTFK


cannot load 'C:\Users\jim\AppData\Roaming\MetaQuotes\myaccount#


No problem loading other indicators, EAs and scripts.  Only problem with the ones purchased here and found in "Market" section on that MT4. Is there perhaps a setting that is preventing the loading of these? 

Also check:

  • that you have Internet Explorer or Microsoft Edge latest version installed on your computer or VPS
  • that you are using the latest build of MetaTrader 4/5
  • that you are logged into your MQL5 account in MT4/5 >> Tools >> Options >> Community tab, using your login - NOT your email
  • that your MQL5 account password is less than 10 characters (if your password is 10 or more characters - change MQL5 account password here)