Servicedesk. Complaints, suggestions. - page 27

 
master5000 a real broker account?

No questions in IOS and WIN versions.

Every broker should have its own web version.

Forum on trading, automated trading systems and testing of trading strategies

Web Terminal is not working!!!?

MetaQuotes, 2021.11.11 12:23

Ask your broker to update the web terminal on their side and provide you with a link.

Every broker should have their own web terminal now.


 
Alexey Viktorov #:

Bottom of the third line.

Hello. How do I call it up?
 
Denis Nikolaev #:
Hello. How do I call him?

At the bottom of the"Contacts and appeals" page

Свяжитесь с нами
Свяжитесь с нами
  • www.mql5.com
Вы можете вести переписку и видеть историю своих обращений в службу поддержки mql5.com, даже если вы не имеете регистрации на сайте.
 
PapaYozh #:

At the bottom of the"Contacts and appeals" page

Thank you, I've found it now.
 

Hello,


I can't send a support ticket to Service Desk.

I select the chat support section, write a message, then nothing happens, the ticket is not added to the Service Desk page in the profile. Tried on several computers, on mac (Safari) is thrown out of the account at the end of the chat, on Windows, Google Chrome just ends the chat without adding a ticket with the ability to send another ticket.


Generally can't send a query about the problem. Help please

 
Good afternoon, signal trades are not copied, what to do?
https://www.mql5.com/ru/signals/...(deleted by moderator)
 
annlychko08 #:
Good afternoon, the signal trades are not copied, what to do?
https://www.mql5.com/ru/signals/...(deleted by moderator )

Go to the signal page and see a warning in the left-hand column:


 
Artyom Trishkin #:

Go to the signal page and see a warning in the left-hand column:


But I'm already subscribed, why wasn't there an extension

So if I'm subscribed and I go into drawdown - the subscription is cancelled and I'm on my own with drawdown?
 
annlychko08 #:
But I am already subscribed, why was not the extension

? That is, if I am subscribed and my account is in drawdown - my subscription is cancelled and I am alone with the drawdown?

So if I am subscribed and my account goes into a drawdown, the subscription is cancelled and I am alone with the drawdown?
To be more precise
, my subscription is just cancelled, why is this so?
Please, tell me

It is written that there is a subscription, but in fact trades are not copied

 
Artyom Trishkin #:

Go to the signal page and see a warning in the left-hand column:


Hello Artyom
Please help with a solution to my problem

I have an active subscription that ends on 06.04.
Yesterday trades stopped being copied, for some unknown reason.
I see that at the moment the signal has a drawdown, but other participants are still copying

Has this happened due to an MQL5 error?