How to refund - page 2

Sivuyile Ndlovu 2023.10.28 05:17 #11

I also have a problem.i accidently recharged my mql5 profile thinking that it was for topping up my trading account. I cannot withdraw the money and I have sent a request asking that to refund my money but they still haven't responded. What should I do. I just want my money back

Questions from Beginners MQL4 Off-topic posts financial operations are limited

Eleni Anna Branou 2023.10.28 07:30 #12

Sivuyile Ndlovu #:
I also have a problem.i accidently recharged my mql5 profile thinking that it was for topping up my trading account. I cannot withdraw the money and I have sent a request asking that to refund my money but they still haven't responded. What should I do. I just want my money back

Wait for the Service Desk reply, normally you can't withdraw non earned funds from your MQL5 account.

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