Refund

[31804452]

hello, Team I want To ask about Refund. please help to get my money back. Because The EA which I had bought is not performing Like the backtest. both results are total different.

[Sergey Golubev]

Market?
There is no refund in the Market according to the Rules:
Rules of Using the Market Service

There is one way to refund about the following:

The Market: also if you cancel the indicator purchase within 7 days, without having activated it, you will also get a refund.

More in details - look at post #254  where I collected all the information available about this subject.

[Eleni Anna Branou]

31804452:
hello, Team I want To ask about Refund. please help to get my money back. Because The EA which I had bought is not performing Like the backtest. both results are total different.

Contact the seller to discuss about your issues please.