withdrawal regarding urgent

 
Hi I would like to know the formalities for withdrawal from my account with you. Moreover its disabled at the moment. can you pls guide me urgently
 
Raghu R:
Hi I would like to know the formalities for withdrawal from my account with you. Moreover its disabled at the moment. can you pls guide me urgently

What account are you referring to?

Your MQL5 account is not disabled nor you can withdraw non-earned funds from it.

 
Your guys stopped the transfer and now the money is lockwd
 
Sean Mckenzie #:
Your guys stopped the transfer and now the money is lockwd

What money and what transfer?

What are you talking about?