Help! Log in issues!

 

Please help heroes!

I cant log in to MQL5 account in MT5 as my login is a alphabet too long, it doesnt capture. Logs in fine on web, issue only on MT5 windows. Anyone with a similar issue being resolved? 

 
You can write to the service desk asking them for advice.
 
Sergey Golubev:
You can write to the service desk asking them for advice.
Thanks so much!