Cant register a new vps

 

hello.

I cant register a new vps (see the screenshot)

Do anyone knows why?


greets

Files:
vps.jpg  90 kb
 
Deposit some funds to your mql5 forum account, and pay directlty from it.
 
i have anoth funds to register the vps. i dont know why it doesnt work
 
Julian Kyll:
i have anoth funds to register the vps. i dont know why it doesnt work

The MQL5 VPS is per trading account, and you should log onto this trading account to register this MQL5 VPS.
Of course, you can change it later for the other trading account for example.
It means: check the trading server (the server you are connecting to ... the server may be changed by the broker for example).

If nothing helps so write to the service desk.

 
Sergey Golubev: Deposit some funds to your mql5 forum account, and pay directlty from it.

The screenshot shows MQL5 account has $55.99 and the VPS costs nothing. Obviously a site problem.

 
William Roeder:

The screenshot shows MQL5 account has $55.99 and the VPS costs nothing. Obviously a site problem.

He is from the EU so it may be the price with VAT (I have no idea about VAT because I am not from EU).
And we do not know all the details.

For example, MQL5 VPS subscription for MT5 is prohibited in case of Windows/MT5 is 32 bit for example ...
And he did not provide any details ...he just asked ...


Besides, if he is trying to pay from his Visa or paypal so it may be the issue (he should use his mql5 forum profile/account instead).

I understand that the service desk will not help much but we here can not help too.