Can't access MQL5

Teichou 2021.03.15 12:30

I've made a critical mistake of installing a big windows update. The new 20H2 version. After which I lost all access to MQL5 on my pc. The error I am getting is 403.

In meta trader I have no access to any downloaded products from the MQL5 market. "Virtual hosting - failed to get list of virtual hosts (403)"

And I cannot view the MQL5.com website - "403 - forbidden: access is denied."

Access to mql5 website via phone works though. So I am assume it's on my end...

Restarting router did not help.

Turning off antivirus did not help.

Any advice?

Sergey Golubev 2021.03.15 12:48 #1

Read this page for possible reasons explained, especially post #11 and post #12.

Teichou 2021.03.15 12:58 #2

Problem is, everything was working fine. All I did was install the new windows update.

It seems as if I am blocked from mql5.

Had to create a new account in order to access the forum on my phone (which is not connected to the wifi)

Again, restarting the router or turning off firewall/antivirus did not help

403 error Cannot purchase products Unable to download from

Teichou 2021.03.15 13:11 #3

So I wanted to double check. Once I connect my phone to the wifi I have no access to mql5 and can't access the website. Same problem "403"

So it would seem it's an IP issue. :/

Is it permanent or will it be lifted?

mql5.com is no accessible!! I have been locked MQL5 403 Access denied

Sergey Golubev 2021.03.15 13:24 #4

It is lifted in some cases (but it may be a permanent as well).
I think - you will try to change IP for example.

Eleni Anna Branou 2021.03.15 13:54 #5

Make sure you are logged into your MQL5 account (MT4/5 >> Tools >> Options >> Community tab) with your teichou login and not any other.

Teichou 2021.03.15 14:02 #6

Eleni Anna Branou:

Make sure you are logged into your MQL5 account (MT4/5 >> Tools >> Options >> Community tab) with your teichou login and not any other.

That's the thing. I made a new account so I could access the forum to ask for help. When I am using my wifi I cannot access anything related to mql5. I am totally blocked. Now I am logged in as "teichou" on my pc, but still no access whatsoever.

I believe I was originally connected via Facebook. Which I cannot do anymore :/

When I try that on my phone I get error 404 :)

I cannot access the Cannot change phone number 403 - Forbidden: Access

Teichou 2021.03.15 16:07 #7

Finally managed to change my IP address (had to contact my internet provider).

Now it works.

Tnx for your time

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