Trying to get purchased indicator

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When I go to mt 4 terminal section and I look at marketplace category I see that I have one purchased item. The item is something that I purchased several years ago. For some reason my recent purchase is not getting to my mt 4 platform, and yes I have tried downloading and installing from mql 5 location. Mql 5 "sees" that I have made the purchase; my platform does not "see" the purchase.
 

Use the following procedure from the service desk:

Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

  1. Close all your MetaTrader terminals
  2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
  3. Delete all files starting from mql4.market.* and mql5.market.*
  4. Open MetaTrader terminal
  5. Try to install product again

 
By the way, it is the 3rd thread you opened here on this subject.
Please, do not multiply the threads otherwise it will be considered as a spam.
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