An hour after subscribing to a signal, the provider's account has been suspended. How do I get a refund? From the 'Rules' section I see this: "Paid subscription canceled by Subscriber is not refunded."
- Can I refund part of subscription fee?
- Can I cancel non-trading signal and get refund?
- Errors, bugs, questions
Snatty:
An hour after subscribing to a signal, the provider's account has been suspended. How do I get a refund? From the 'Rules' section I see this: "Paid subscription canceled by Subscriber is not refunded."
An hour after subscribing to a signal, the provider's account has been suspended. How do I get a refund? From the 'Rules' section I see this: "Paid subscription canceled by Subscriber is not refunded."
If you cancel within 24 hours of your initial subscription, you will get a full refund.
Eleni Anna Branou:
If you cancel within 24 hours of your initial subscription, you will get a full refund.
Eleni Anna Branou:
If you cancel within 24 hours of your initial subscription, you will get a full refund.
Snatty:
The money was refunded to my mql5 account not my card. I cannot withdraw it as well. Seems you can only withdraw earnings. I intend to purchase nothing else. Can the money please be refunded to my card?
The money was refunded to my mql5 account not my card. I cannot withdraw it as well. Seems you can only withdraw earnings. I intend to purchase nothing else. Can the money please be refunded to my card?
Contact the Service Desk for that.
I contacted service desk but no response over 36hrs later. What does this 'Unapproved' mean?
![unapproved unapproved](https://c.mql5.com/3/345/unapp.jpg)
Snatty:
I contacted service desk but no response over 36hrs later. What does this 'Unapproved' mean?
I contacted service desk but no response over 36hrs later. What does this 'Unapproved' mean?
you have to give the service desk 2 weeks, the are not really fast
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