my product not available in the market product list - page 3
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About search function on the top right corner of Metatrader (where to search) -
i search it but the developer removed the product from the market only available for customer he purchased the product
so only available in the mt4 terminal
before last 3 days i downloaded it but when i installed new servere and installed new mt4 the product not appears.
i search it but the developer removed the product from the market only available for customer he purchased the product
so only available in the mt4 terminal
before last 3 days i downloaded it but when i installed new servere and installed new mt4 the product not appears.
I know that the product was removed from website https://www.mql5.com/en/market/product/50936
When you install new server/computer and new MT4 - the product must not be appeared in MT4 >> Market >> Purchased.
The product must not be there MT4 >> Market >> Purchased because it is new Metatrader.
You should search this product using search in the top right corner of Metatrader - read post #20
I know that the product was removed from website https://www.mql5.com/en/market/product/50936
When you install new server/computer and new MT4 - the product must not be appeared in MT4 >> Market >> Purchased.
The product must not be there MT4 >> Market >> Purchased because it is new Metatrader.
You should search this product using search in the top right corner of Metatrader - read post #20
yes sir i know that i serched in the serch site in the top right and also no any thing
also in purchased
yes sir i know that i serched in the serch site in the top right and also no any thing
Which Metatrader build, and which Internet Explorer version?
screenshots please.
Before you make a search in Metatrader - do you have something as the following when click on the Market tab - "Balance: ... USD" ?
screenshot please.
and read post #18also in purchased
It must be in search using top right corner.
But it may be related to Community login, Internet Explorer version installed and the settings of Internet Explorer, your Metatrader builds, and so more.
That is why we on the forum (and the admins on the service desk) are asking for proofs by screenshots ("no proofs = no discussion = no fixing at all" - it is not my sentense - it is about how all things are working here for possible fixing).
Which Metatrader build, and which Internet Explorer version?
screenshots please.
Before you make a serahc in Metatrader - do you have something as the following when click on the Market tab - "Balance: ... USD" ?
screenshot please.
there is all
also in purchased
and can you see the other products in purchased?
or can you make a search for the other products?
Is it ok with the other products?
I am asking to know about your username ... it was two cases on the forum where the person has two forum usernames - one to buy the products but he did not find those products under his second username/Community login.
Is it ok with the other products?
You can find them in Purchased, or you can find them by search? right?
I suggest to contact the Service Desk, if you are logged into your MQL5 account with your hazin1972 login in your MT4 terminal and the product is not under your Market >> Purchased option, then there is a problem somewhere.
Choose any subject and write your problem to them.
there is all
Because if you can find some products in purchased (or using search) but you can not find this particular product - it is for the service desk (and send the link to this thread to them because you already posted some proofs for example).