Please guy is it possible to get a refund after PURCHASING?
There is no refund option for Market purchases, but you can cancel your purchase if you haven't activated the product within 7 days of your purchase.
You can get a refund for a signal subscription, if you cancel within 24 hours of your subscription.
If you cancel a MQL5 VPS subscription, the remaining VPS time will be credited to your MQL5 account as free minutes to be used in the future.
There is no refund option for Market purchases, but you can cancel your purchase if you haven't activated the product within 7 days of your purchase.
You can get a refund for a signal subscription, if you cancel within 24 hours of your subscription.
If you cancel a MQL5 VPS subscription, the remaining VPS time will be credited to your MQL5 account as free minutes to be used in the future.
I have cancelled an EA because I purchased a MT4 ea instead of MT5. The seller refunded me, but it is staying in my mQL5 wallet. Can't use it to purchase another EA, nor can I withdraw it. Can someone please help me?
This refund is coming to your MQL5 forum account/profile, and you can use this fund for the next purchase for example.
I have cancelled an EA because I purchased a MT4 ea instead of MT5. The seller refunded me, but it is staying in my mQL5 wallet. Can't use it to purchase another EA, nor can I withdraw it. Can someone please help me?
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