EA Error, please help

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hi guys , i had EA programmed on freelance and coder deliver ea and i paid him  but i have issue with ea its opening trade in M5 but not opening any trade in any other time frame but when i run ea in tester it works perfectly fine but in live market its not opening any trade in any other time frame except M5 , its multi currency EA and its gives alert in all time frame but not opening any trade, and coder is not replying my message , can someone pls help, thanks
 

How can you expect any help when you don't show any code.

Are we expected to guess?

Do you get any error reports in the log?

 
Keith Watford:

How can you expect any help when you don't show any code.

Are we expected to guess?

Do you get any error reports in the log?

this is all on expert tab

2020.09.10 19:02:22.082 MultiPairsEA (24) EURUSD,M1 inputs: inMode=999; inShift=1; inSpread=100; inSlip=30; inLot=0.1; inSTradePair=1; inMTrade=50; inReverse=1; inMAFilter=0; inMaFilterV0=14; inMaFilterV1=1; inMaFilterV2=0; inMaFilterV3=0; inRSIFilter=0; inRSIFilterV0=14; inRSIFilterV1=0; inRSIFilterV2=70; inRSIFilterV3=30; inADXFilter=0; inADXFilterV0=14; inADXFilterV2=20; inADXFilterV1=0; inMarketSymbol=0; inCustSymbol=USDJPY,GBPUSD,USDCHF,EURGBP,EURJPY,GBPCHF,GBPJPY,USDCAD,EURCHF,CHFJPY,CADCHF,CADJPY,EURCAD,GBPCAD,AUDUSD,NZDUS

2020.09.10 19:02:22.061 MultiPairsEA (24) EURUSD,M1: initialized

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ArraySort function does not process string arrays

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 26, subs: 27 | USDJPY & USDJPY

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 25, subs: 27 | USDCHF & USDCHF

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 24, subs: 27 | USDCAD & USDCAD

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 23, subs: 27 | NZDUSD & NZDUSD

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 22, subs: 27 | NZDJPY & NZDJPY

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 21, subs: 27 | NZDCHF & NZDCHF

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 20, subs: 27 | GBPUSD & GBPUSD

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 19, subs: 27 | GBPNZD & GBPNZD

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 18, subs: 27 | GBPJPY & GBPJPY

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 17, subs: 27 | GBPCHF & GBPCHF

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 16, subs: 27 | GBPCAD & GBPCAD

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 15, subs: 27 | GBPAUD & GBPAUD

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 14, subs: 27 | EURUSD & EURUSD

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 13, subs: 27 | EURNZD & EURNZD

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 12, subs: 27 | EURJPY & EURJPY

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 11, subs: 27 | EURGBP & EURGBP

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 10, subs: 27 | EURCHF & EURCHF

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 9, subs: 27 | EURCAD & EURCAD

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 8, subs: 27 | EURAUD & EURAUD

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 7, subs: 27 | CHFJPY & CHFJPY

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 6, subs: 27 | CADJPY & CADJPY

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 5, subs: 27 | CADCHF & CADCHF

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 4, subs: 27 | AUDUSD & AUDUSD

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 3, subs: 27 | AUDNZD & AUDNZD

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 2, subs: 27 | AUDJPY & AUDJPY

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 1, subs: 27 | AUDCHF & AUDCHF

2020.09.10 19:02:22.058 MultiPairsEA (24) EURUSD,M1: ctr: 0, subs: 27 | AUDCAD & AUDCAD

2020.09.10 19:02:22.056 MultiPairsEA (24) EURUSD,M1: uninit reason 5


 
Keith Watford:

How can you expect any help when you don't show any code.

Are we expected to guess?

Do you get any error reports in the log?

thx for reply

 
Hi Bidhan A Patel, I emphatize with the fact that source code is not available if you purchased the EA from a seller / developer, hence I will try to put on the the table a few things I would carry on to guess what's going on.  Starting from the fact that it creates tickets in M5, and it works fine in the strategy tester, I kindly ask a few questions in order to focus on the error "uninit reason 5" at the end of your log:
1. Are you using MT4 or MT5?
2. How many tickets did it create in M5 in your account (with out the Strategy Tester)?
3. On which symbols did it create tickets in your account in period M5?   if possible, how many on each?
4. For the symbol where most tickets were created, what is the size of the lot, and what is the date-time of first and last ticket?
5. Are you trying in a demo account (or real)?
6. Please, run again, the EA on the strategy tester with the same currency of your account, and same initial balance as your account?

Aim of the latter is to check if it creates the same tickets as those you see online.  I hope at this point you have a match, or at least very close to what you found in your broker with that symbol, those dates, that particular timeframe M5.  If that is the case I would suggest a few tests with another symbol or another timeframe in order to compare what is in the strategy tester log after or instead the "uninit reason 5" and what are the parameters you have for the EA.  But those tests would be after assessing the initial answer from the above questions, please.

I think I could suggest further tests comparing results and logs between the EA and the results in your broker by picking up for instance period M1 or M15.  The reason is because I won't be able to troubleshoot "REASON CODE 5" without the source code, hence the only thing I am able to assist is guiding a few more tests to guess what would the EA need you to perform differently in your broker to obtain the same results the EA shows in the strategy tester.
Sorry for asking a burden of questions, it's just difficult without the source code :-)
 
i need help with this errors 
'else' - unexpected end of program wyckoff.mq5 81 9
'{' - unbalanced parentheses wyckoff.mq5 57 1
';' - open parenthesis expected wyckoff.mq5 28 33
possible loss of data due to type conversion wyckoff.mq5 32 62
';' - open parenthesis expected wyckoff.mq5 43 33
4 errors, 1 warnings 5 2

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