Arbitration started in February, still not processed by the staff. What can I do?

 

Arbitration started in February with a coder, still not processed by the staff. What can I do?  I tried to write a couple of months ago (without reply) and now it's like this.
thanks for any suggestion


Files:
Cattura.PNG  28 kb
 
It says "If you have additional questions, ask them right here." So ask there; we users can't do anything.