HugosWay MT4 terminal will not stay connected to MQL5

 
Ive purchased on indicator on MQL5 and cannot get the account to stay connected to MT4 in order to download it. It shows up sporadically in the Downloads tab of the Market but always asked me to log in to MQL5 when I click the "install" button. After a few tries, the product will dissapear, I will try several times to log in to MQL5 again and it will reappear, but not allow me to download. Any help is appreciated.
 
You can fill Community tab in Metatrader with your forum login (your forum login is corypassincome) and your forum password (not by your email and not by password you received from google/facebook and so on).
And check Internet Explorer (IE); because IE the latest version should be installed on compute (I am having IE version 11).