payment error for VPS

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I keep getting a payment error but it comes out of my account twice becuase I processed it twice.  Will I get refunded or will they fix it?
 
You can write to the service desk asking them for advice (the service desk as "Contacts and requests" is located on the bottom of this page).
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  • www.mql5.com
Contact the technical support or the web site administrator. Here you can write your messages and see the history of your requests even if you are not registered on the web site. All messages are private and available only to you.
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