signals

 
Hello
I subscribed to signal a few hours ago. why i can t see the trades
Thank you for your help
Files:
Shot_0001.png  77 kb
 
And one more thing, the signal provider did a trade 10 minutes ago, but I didn't get anything. What do you think is the problem?
 

You can go to logs/journal to understand how it is going on and to check possible errors.

And check the subscription procedure once again just in case you missed something for example:

How to Subscribe to MT4/MT5 Signal - new instructions
https://www.mql5.com/en/forum/189731
  (MT4)
https://www.mql5.com/en/forum/336422
  (MT5)

How to Subscribe to a MT4 Signal (new instructions, after 1065 version upgrade)
How to Subscribe to a MT4 Signal (new instructions, after 1065 version upgrade)
  • 2017.04.10
  • www.mql5.com
Below are step by step instructions, of how to subscribe to a MΤ4 signal: 1. Register a MQL5 account: https://www.mql5.com/en/auth_register 2...
 
gram_core:
And one more thing, the signal provider did a trade 10 minutes ago, but I didn't get anything. What do you think is the problem?
I put the mt4 in my personal vps
Do I have to use the MQL site's vps?
 
sorry it is my first signal and i have not good imformations
 
gram_core:
I put the mt4 in my personal vps
Do I have to use the MQL site's vps?
It is up to you.
----------------

Please find some information about MQL5 VPS for MT4/MT5:

Forum on trading, automated trading systems and testing trading strategies

Pros and cons of VPS at mql5.com

MetaQuotes Software Corp. , 2018.11.04 13:15

And this is the information about ping - 


Forum on trading, automated trading systems and testing trading strategies

Pros and cons of VPS at mql5.com

MetaQuotes Software Corp. , 2018.11.04 13:59

Enter the name of your broker's trading server to get an estimate of network delays: https://www.mql5.com/en/vps
 
gram_core:
I put the mt4 in my personal vps
Do I have to use the MQL site's vps?

Make sure you've got the right settings.



 
Eleni Anna Branou:

Make sure you've got the right settings.



This is exactly what my system settings are

But it still doesn't copy transactions for me

 
gram_core:

This is exactly what my system settings are

But it still doesn't copy transactions for me

Then something is not right with your VPS.

Post some journal logs to check if you want.

 
Eleni Anna Branou:

Then something is not right with your VPS.

Post some journal logs to check if you want.

I think I've found the problem

Files:
Shot_0001.png  6 kb
 
How can I fix this problem?