help PLEASE

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.I have today 5thMarch 2019 this product and paid for it too


mql5.com order number: 1130000000240615018          BANKS DAY LEVELS $10


But have failed to come to my mt4 terminal

nor does it show up in the purchased section either

Please help

Jitendra

Files:
Snap 2019-03-05 at 23.08.05.png 98 kb
Snap 2019-03-05 at 23.11.51.png 99 kb
 
I am not sure that it is related to your situation - but read this post #6
Means: if nothing will be changed within 1 or 2 days - write the post here.
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