MT4 Platform New Order window will not open

 
The MT4 platform is logged into and everything is working BUT not the New Order window. The account is funded. The broker is not able to solve the problem and sent me here. 
 
I have deleted MT4 from program files, rebooted the computer and downloaded MT4 once again. I logged into the account and it did not help the problem. The New Order Window is a dead link
 
Bob Harding:
The MT4 platform is logged into and everything is working BUT not the New Order window. The account is funded. The broker is not able to solve the problem and sent me here. 

Hi,

I think, you have logged in with investor password.

 
4874
Hi Arash, Thank you. That was the issue.  Plenty of pips coming your way! HA!
 
Bob Harding:
4874
Hi Arash, Thank you. That was the issue.  Plenty of pips coming your way! HA!

Thanks Bob.

Good luck