Service Desk doesn't respond to me

GUIETAWENDE JEAN MARIUS SIMPORE 2019.02.21 23:24

Who can help me regarding the below issue because Service Desk doesn't respond to me ?

Payment error!

The payment system reported an error while processing the payment.
Please check the entered data and sufficiency of funds on your account.
You can also select another payment method.

If the error persists, please contact the technical support team.

Error details:

Deposit/withdrawal operations are not allowed for your mql5.com account. You can send a request to the Service Desk for details.

Off-topic posts
I have a problem with my purchase through PayPal
I can't top up my account, except to top up with mql5 coupons there are no other options. what is this nonsense. and there are no options icons. there is no webmoney icon

Keith Watford 2019.02.21 23:35 #1

If you do not have enough funds in your account
You can also select another payment method.

GUIETAWENDE JEAN MARIUS SIMPORE 2019.02.22 00:00 #2

Dear Keith,

Thanks for your response.

I tried with Paypal and VISA Card and I met the same issue.

I cannot also make a deposite on my account.

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