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Your EA should not work when your PC is on.
Because your EA must work on VPS, not on your local computer.
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When syncing my computer does not work
I'm running it again, the problem stems from this
It means that VPS with same EA works for one week when you rented, and stoped working when you paid?
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The support will not solve because the service desk is dealing with the financial issue (for example, you will want to refund so you can write to the service desk).
And the possible technical issues should be discussed on the forum ..
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Besides, you told that your EA is not using/calling dll.
How do you know it?
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Anyway, VPS log files will be required because the words are nothing ...
Having your VPS log files - the users can see: the name of VPS server, synchronized or not, when, and more ...
If no any logs so ... it is impossible to help ...
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Let's wait for Monday, ok?
Why do you make your EA to be active on PC (to trade on same account with autotrading to be ON) if you are using VPS for that?
Are you sure that EA is coded in correct way?
I mean: same chart ... same magic number ... to open the trades on same trading account on two Metatrader instances (on your home pc and instance on VPS) ...
It shosuld be coded in right way to do it ...
I am just trying to help.
Because if I will write to the service desk to MQ team asking them -
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Anyway, let's wait for Monday when the market will be open.
VPS is the copy of your Metatrader in the cloud.
To make this copy of your Metatrader in cloud so you need to open chart (or charts) and attach your EA to the chart (or to the charts) to ready to trade.
After that - you make the migration: you are synchronizing your Metatrader with open charts with EA attached to the charts - with the copy of your Metatrader in the cloud.
Once you synchronized (once you sent everything to VPS) so you can close your pc (in you want): your EA will work on VPS (means: your EA will work on the copy of your Metatrader in cloud).
And all those actions (with possibe errors) are written in your VPS log files (you can check it inside your home Metatrader).
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To make it shorter:
MT4 does not have this limitation (because MT4 is always on 32-bit).
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