I can not see the order line

 

Hello there, 

I have already opened an account with one of the brokers. When I open a position, I can not see the order line as well as SL and TP line. I checked the properties and "show Trade Levels" option is already have check mark.

Also my EA is not working at this platform.

I am working with two other MT4 platform and everything is OK.

I informed the support of the broker and they recommended me to ask here for the solution.

Would anybody let me know how can I solve it?