Cant login mql5 account in MT5

 

Hello!

When i download demo product from market in our website, MT5 open, but can not login so i cant dowload demo product!
How can i do to login?

Files:
screenshoot.JPG  211 kb
 
you should input password that same as login this Community
 
song_song:
you should input password that same as login this Community
i agree
 

Ofcourse i use name and pass same as with mql5 acc! But cant login!

What can i do? 

 

try on other pc.
 
btkd:

Ofcourse i use name and pass same as with mql5 acc! But cant login!

What can i do? 

1. I assume your PC is running Windows XP. Can you tell us the version of your Internet Explorer ? It should be version 7 or higher.

2. Try again : Click tools > select Option (Ctrl + O) and select Community tab and try to login from there.

 

 
phi.nuts:

1. I assume your PC is running Windows XP. Can you tell us the version of your Internet Explorer ? It should be version 7 or higher.

2. Try again : Click tools > select Option (Ctrl + O) and select Community tab and try to login from there.

 

I login in there but can login, i can login in website, login in cloud, but in MT5 cant login!

Im using windowsXP, using internet explorer 7, and google chorme, firefox. 

 
btkd:

I login in there but can login, i can login in website, login in cloud, but in MT5 cant login!

Im using windowsXP, using internet explorer 7, and google chorme, firefox. 

Do you use proxy server? May be the problem same with this threat https://www.mql5.com/en/forum/875
 
achidayat:
Do you use proxy server? May be the problem same with this threat https://www.mql5.com/en/forum/875
im not use proxy! dont now what to do now! hix hix
 

Check your firewall, read this "Can't login to MQL5 community account in MT5"

Probably you have the same problem. 

 
are you by any chance copy-pasting your password? Sometimes this could have a white space added at the start or end of the password and cause a failed login.
Reason: