Can't log into Metatrader 5 Mac software

Mac79 2024.04.28 14:58

Does anyone know why I can't log into Metatrader 5 Mac software? The same trading credentials can be used to log in on the web platform, but not the Mac software.

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Sergey Golubev 2024.04.28 15:02 #1

Login to your trading account?
Try tomorrow (on Monday) - because some brokers are making the maintenance for their equipment during the weekends.

Mac79 2024.04.28 16:06 #2

Hi Sergey. Thank you for your reply. Yes, login to my trading account. I'm not sure if maintenance is the issue because I've tried this several times with different trading accounts in the past and it's never worked. Could there be other reasons?

How to Read and push notification not working Elite indicators :)

Sergey Golubev 2024.04.28 16:30 #3

I do not know ... I do not have Mac computer.
You can check on Monday (tomorrow), and ask your broker about it.

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You can mouse click on it to change the server (Access Point):

Lungile Mpofu 2024.04.28 16:39 #4

Mac79:
Does anyone know why I can't log into Metatrader 5 Mac software? The same trading credentials can be used to log in on the web platform, but not the Mac software.

Today i could not login on PC as well on Deriv MT5 but later logged in

Mac79 2024.04.28 16:55 #5

Sergey Golubev #:

I do not know ... I do not have Mac computer.
You can check on Monday (tomorrow), and ask your broker about it.

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You can mouse click on it to change the server (Access Point):

Hmm. I don't seem to have any available access points at all. It shows only "Login" and "Network Rescan". That's it. What could this mean?

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